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frequently asked questions

Some questions we get asked often, By clicking the button below you'll find answers to some of the most common ones.

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Got a project to discuss? Book an appointment and talk to one of our sales associates. We're looking forward to creating some magnificent things, together.

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Your Parnusée experience...

Made-to-order to reduce environmental impacts with mindful materials that don't cost the earth. Respectfully made, responsibly sourced.

Complimentary delivery

Enjoy free and secure DHL / FedEx, complimentary delivery on all orders. Express shipping also available at checkout.

Hassle free returns

No worries. If you don't love it, we offer free returns and exchanges after up to 14 days. Simply fill out the returns form here.

Secure payment

Safe and secure shopping check-out system with PayPal and credit card payment options.

Customer service

Need help? Order by phone? Reach out here! Our team is more than excited to assist you:
Sun.-Fri. / 09.00-19.30

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About Parnusée
Customer service
Complimentary delivery, returns and exchange on all orders!